TITO STYLE
Privacy Policy
Effective date: 4 September 2026
Last updated: 4 September 2026
1. Introduction
Your privacy matters to us. TITO STYLE is committed to protecting your personal information and handling it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose your personal information across our website www.titostyle.com and any other platform we operate.
2. Information We Collect
We collect both personal information you knowingly provide and data your device automatically sends when you access our services.
2.1 Log Data
When you visit our website, our servers automatically log standard data provided by your browser, which may include your device's Internet Protocol (IP) address, browser type and version, pages visited, the date and time of your visit, time spent on each page, and other technical details related to your visit. While this data may not identify you on its own, it may become identifying when combined with other information.
2.2 Personal Information
We may collect personal information including, but not limited to, your name, email address, phone number, postal address, and payment details (processed securely through third-party providers).
2.3 Sensitive Information
Some information, such as photographs, testimonials or details you share during a styling engagement, may be sensitive information under the Privacy Act. We collect and use this only with your consent, and only for the purposes described in this policy, including the photography and marketing terms in section 15.
3. Why We Collect Your Personal Information
We collect and use personal information only where it is reasonably necessary for our functions and activities as a styling business. This includes providing and improving our styling services, processing bookings and transactions, and communicating with you about enquiries, updates, and promotions.
4. Collection and Use of Information
We collect personal information when you sign up for updates by email or social media, make a booking or purchase, contact us by email, phone or social media, or engage with our online content.
We may use your information for customer service and support, marketing and promotional communications (which you may opt out of at any time), and internal analytics and improvement of our services.
5. Security of Your Personal Information
We take all reasonable steps to protect your personal information from loss, theft, misuse, interference and unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure. If a data breach occurs that is likely to result in serious harm, we will respond in accordance with the Notifiable Data Breaches scheme under the Privacy Act, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
6. How Long We Keep Your Personal Information
We retain your personal information only for as long as necessary to provide our services or to meet our legal obligations. When it is no longer required, we will take reasonable steps to securely delete or de-identify it.
7. Children's Privacy
Our services and website are directed at adults and are not intended for children. We do not knowingly collect personal information from anyone we understand to be a child without the consent of a parent or guardian. If we become aware that we have collected such information without appropriate consent, we will take reasonable steps to delete it.
8. Disclosure of Personal Information to Third Parties
We may disclose your personal information to third-party service providers who help us operate TITO STYLE, including website hosting, email marketing platforms, payment processors, scheduling tools, analytics providers, customer relationship management systems, IT support and other necessary business service providers. We may also disclose it to business partners or affiliates with your consent, and to law enforcement or regulatory authorities where required or authorised by law. We do not sell or rent your personal information.
9. Overseas Disclosure of Personal Information
Some of our service providers store or process data outside Australia, including in the United States and other countries where those providers operate. Before disclosing personal information overseas, we take reasonable steps to ensure the recipient handles it consistently with the Australian Privacy Principles.
10. Your Rights and Controlling Your Personal Information
You have the right to request access to the personal information we hold about you, request correction of inaccurate or outdated information, opt out of marketing communications at any time, and request deletion of your information, subject to our legal obligations. To exercise any of these rights, please contact us at hello@titostyle.com. We will respond within a reasonable period.
11. Use of Cookies
We use cookies to improve your browsing experience and to analyse website traffic. You can manage or disable cookies through your browser settings, though some features of the site may not function properly if you do.
12. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
13. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at hello@titostyle.com with details of your concern. We will acknowledge your complaint and aim to respond within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date.
15. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
TITO STYLE
Brighton, Victoria 3186, Australia
Email: hello@titostyle.com
16. Photography and Marketing Materials
Where consent has been provided, TITO STYLE may use photographs, videos, testimonials, reviews, project outcomes and related materials for promotional, educational, editorial, portfolio, website, social media and business development purposes. You may withdraw consent for future use by contacting hello@titostyle.com in writing. Withdrawal will not affect materials already published or distributed before your request is received.